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Leading comparison shopping website, Shopzilla® Europe, rewards the very best online retailers with the UK BizRate® Circle of Excellence awards. The award recognises the online retailers that have provided outstanding customer experiences throughout the year, as rated by their customers.
Brands Hatch, Kent, (PRWeb UK) October 30, 2009 -- Leading comparison shopping website, Shopzilla® Europe, rewards the very best online retailers with the UK BizRate® Circle of Excellence. The award recognises those online retailers that have provided outstanding customer experiences throughout the year, as rated by their customers.
Ultimate Finish was proud to receive the honour, presented only to online stores rated by their buyers at a significantly higher level* than the network average across at least six of the seven key satisfaction metrics, for the time period August 2008 July 2009.
Circle of Excellence Satisfaction Metrics:
Overall Satisfaction at the Point of Sale
Product Selection
Ease of Finding what the customer is looking for
Repurchase Intent after order receipt
Product Met Expectations after order receipt
On-time Delivery
Customer Support
*based on statistical significance
Ultimate Finish joined Shopzilla in 2006 in order to facilitate and encourage feedback from customers, on all aspects of the business from service to product reviews:
"We appreciate that shopping online requires customers to place their trust in the company to deliver on their promises. Customer feedback allows us to sharpen our procedures so we can better service their needs. Having worked so hard to get the many facets of this business right it is fantastic to receive an award direct from our customers who clearly recognise that we value their business, and work to make their shopping experience as positive and enjoyable as possible." - UF Founder & Director, Jez Gilman.
Established and trading online since 1999, Ultimate Finish is a leading independent supplier of the finest car and motorcycle care products and accessories for the discerning automotive enthusiast.
Offering a variety of products from leading manufacturers such as Meguiars, Autoglym, Aqua Gleam, Michelin, PowerStart, and CTEK, Ultimate Finish provides comprehensive automotive care. Whether looking for a car battery charger or jump starter, or luxury items such as fully tailored car covers, customers are able to speak to the team who can provide advice across the whole range. All orders are shipped via courier and are therefore unaffected by the current significant postal disruptions. Other benefits include same day shipping for orders placed before 5pm, and free delivery on orders over £29.95.
### Read the full story at http://www.prweb.com/releases/2009/11/prweb3131664.htm.
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