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Roll-Kraft now offers “Dr. Resolve," a new online tool that allows welded tube, pipe, and metal roll forming producers to submit roll tooling and roll forming equipment questions through a simple online form. Once the form has been submitted, Roll-Kraft’s entire technical staff is immediately alerted and an answer is provided as quickly as possible by the most appropriate technical contact. Dr. Resolve not only answers questions related to Roll-Kraft equipment and products, but will provide guidance and advice regarding products of other manufacturers, as well.
Mentor, OH (PRWEB) November 8, 2009 -- Roll-Kraft is pleased to announce “Dr. Resolve,” the quickest way to answer any roll tooling or roll forming equipment questions.
Dr. Resolve is a simple online form that allows users to get quick answers to challenging technical questions. Welded tube, pipe, and metal roll forming producers can use the form to provide a description of the related product or industry and explain their troublesome symptoms. Once the form has been submitted, Roll-Kraft’s entire technical staff is immediately alerted and an answer is provided as quickly as possible by the most appropriate technical contact.
Dr. Resolve is available on Roll-Kraft’s web site at http://www.roll-kraft.net/DrResolveQA.php.
“There is no other resource in the industry that allows users to have their roll tooling and roll forming equipment questions answered 24/7 online,” said Roll-Kraft’s president, Chuck Gehrisch. “Dr. Resolve’s capabilities are not simply limited to Roll-Kraft products or equipment. We’ll gladly provide an answer to any problem a customer may be having with any roll tooling or roll forming equipment.”
If an answer cannot be provided online, Roll-Kraft’s technical experts make house calls, as well. “We are committed to doing the right thing for our customers,” Gehrisch said. “This is why Roll-Kraft offers no-cost initial mill evaluations. Our technicians will evaluate all of the equipment in your mill operation and provide you with a detailed written report of findings and recommendations.”
About Roll-Kraft
Roll-Kraft is a designer and manufacturer of roll tooling and roll forming equipment for welded tube, pipe, and metal roll forming producers, with headquarters in Mentor, Ohio, and offices in Frankfurt, Illinois (Roll-Kraft Northern), and Woodbridge, Ontario, Canada (Roll-Kraft Ltd.). Roll-Kraft can be reached by phone at (440) 205-3100, or fax at (440) 205-3110. Roll-Kraft president, Chuck Gehrisch, can be contacted at 888-953-9400. For more information about Roll-Kraft products and services, please visit www.roll-kraft.com.
# # # Read the full story at http://www.prweb.com/releases/2009/11/prweb3171814.htm.
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